FAQs & Shipping
Q: How do I check the status of my order?
A: Upon placing your order, your order will be processed the same day. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification with tracking number through the email. In case you cannot find the tracking number, simply email us at RollingWithItllc@gmail.com and we will have it sent to you. If you did not receive any updates on your order, please contact us immediately and we will do all we can to investigate.
Q: How long does shipping take?
A: Our fulfillment centers are located in the United States and Canada. For orders, it will normally take about 5-7 days.
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
Q: How do I order on your website?
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Q: Do you provide a quality guarantee for all the products being sold?
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: How can I get in contact with you?
A: We handle customer service through email. Send us an email at RollingWithItllc@gmail.com with any questions that you have.
Q: Do you offer a refund if I don't like the product?
A: Visit our refund policy for complete details. If you have any additional questions that have not been addressed in our FAQ, please contact us and we will get back to you as soon as possible.